What we build · Business systems
A bespoke quality management system built around your process.
Complaints, non-conformances, corrective actions and supplier approval in one system that follows your procedures, for businesses that packaged quality software does not fit.
What it covers.
- Complaints. Logged, investigated and closed with a recorded outcome. See complaints management.
- Non-conformances. Raised against a product, process, site or supplier.
- Corrective actions. Assigned to an owner with a deadline, and chased until closed.
- Supplier approval. Certificates and documents held and renewed on time.
- Reporting. Trends by product, site, supplier and category.
Why bespoke.
Packaged quality systems are built around a generic procedure. If yours has been shaped by years of audits and customer requirements, a bespoke system lets you keep it and still get rid of the spreadsheets.
Where we have done it.
Our quality systems are in daily use at food and drink manufacturers. The same approach suits any manufacturer or distributor that has to show how an issue was investigated and resolved.
Start a project
Tell us what you need building.
Describe the process that is causing you trouble. We will tell you plainly whether bespoke software is the right answer and roughly what it would cost.
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